Please contact Travel Support
if you have special requests regarding bedding, meals or medical needs, or any other questions about this trip.Please note:
At the time of booking, you will see a page with your order number and trip cost. This is your confirmation. Please retain and bring this information with you on your trip.
Gratuities during the excursion are not included. We suggest providing gratuities at your discretion.
Upon check-in at the hotel, each guest must present their passport and Mexican Tourist Card to the front desk. Mexican Tourist Cards are distributed by the airline and stamped by Mexican immigration authorities upon arrival into the country. The hotel will make copies of these documents to waive valued-added tax (VAT) charges.
For Mexican citizens, a 16% VAT (IVA) charge will be applied in addition to the room rate. The hotel will post taxes to the individual’s personal extras account. This amount is due upon arrival unless arrangements to postpone the charge to the master account have been made in advance.
Sierra Madre outdoor adventure:
• For safety reasons, expectant mothers and guests with certain health conditions — including, heart, balance or dizziness issues — are not permitted to participate in this activity. Please consult your physician prior to booking travel.
• Must be at least 8 years of age to participate in this excursion.
• Please note:
This activity is designed for guests who weigh less than 260 pounds (around 118 kilograms) and are a minimum height of 4 feet (1.20 meters).
• For safety reasons, cameras are restricted within the course.
• Optional activities are available for an additional charge.Limitless All-inclusive services include:
• Rock Spa select treatments and amenities.
• Select beauty salon services.
• Romantic and special dinner events.
• Rock Shots®
• Select take away products.
• Credit toward select Colin Cowie Wedding Collections.
• Limitless All-Inclusive is nontransferable, noncumulative and cannot be accrued for future stays.
• A 25% service fee will apply over the final price of all transactions using the Limitless All-Inclusive promotion on all services or products available at Hard Rock Hotel Vallarta. Service fee can only be paid with cash, room charge and credit card.